Savvy IT Resources Inc.
Job Title: System Administrator
Type: Contract (12 months / 1 year)
About the Role
The Systems Administrator serves as the primary technical liaison, ensuring alignment with business definition and requirements. This role is responsible for defining, developing, and configuring value-added enhancements and improvements, while maintaining a holistic view.
Key Responsibilities:
- Administration of ITSM application (TopDesk) including incidents, enhancements, investigations, and testing.
- Administration of Microsoft 365 including Teams, SharePoint, Active Directory, and others.
- Asset lifecycle management.
- Primarily Level 2 & 3 support.
- General end-user support (Service Desk, Desktop/Endpoint).
Requirements:
- Computer Systems related diploma.
- 3 years related IT experience.
- ITSM tool administration.
- Microsoft 365 Administration including SharePoint, Teams.
- Active Directory.
- Asset Management.
- Excellent communication skills.
- Excellent collaboration skills.
Additional Requirements:
The applicant must be eligible to work in Canada and reside within Canada. Final candidates will undergo a comprehensive background check and verification of credentials.