Account Manager - Operator Training

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>Leavitt Machinery</strong> is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work. </p><p><strong>The Opportunity</strong></p><p>Leavitt Machinery is looking for a customer-oriented <strong>Account Manager</strong> to join our team in <strong>Coquitlam, British Columbia</strong>. As the Account Manager, you will be responsible for building and maintaining relationships with new and existing customers, achieving customer satisfaction, and driving sales and profitability for the Operator Training department. </p><p><strong>Essential Duties & Responsibilities</strong></p><p>As the Account Manager, your key responsibilities will include: </p><ul><li>Skillfully answer inbound sales calls and explain products, services, and prices, addressing the specific needs and interests of clients</li><li>Follow up on opportunities and leads</li><li>Accurately obtain and record customer information in the CRM, including leads, opportunities, quotes, and orders </li><li>Use superior telephone sales skills to prospect for potential customers and build relationships with clients</li><li>Work to meet sales quotas and facilitate future sales </li><li>Monitor reservations, registrations, and sales progress against goals and adjust strategies as needed</li><li>Develop annual plans for key account strategies and business growth opportunities</li></ul><p><strong>Required Skills & Qualifications</strong></p><p>The ideal candidate will possess the following skills, knowledge, and competencies: </p><ul><li>At least two years of prior B2B sales experience</li><li>Post-secondary degree or diploma in a related field, such as business administration, is preferred</li><li>Strong proficiency with MS Office Suite (Word, Excel, Outlook) and experience with CRM systems </li><li>A customer service mindset and excellent verbal and written communication skills</li><li>Excellent organizational skills and planning skills</li><li>Self-starter with the ability to work effectively with minimal supervision</li><li>Ability to thrive in a fast-paced and dynamic work environment </li></ul><p><strong>Benefits & Perks</strong></p><p>Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:</p><ul><li>Company paid medical health care plan for you and your dependents </li><li>Dental plan, vision plan, and prescription drug coverage </li><li>Annual health care spending account </li><li>Life insurance, short term disability, and travel insurance – 100% employer paid </li><li>Sick leave plan – 100% employer paid</li><li>Employee assistance programs </li><li>RRSP matching </li><li>Company cell phone and laptop</li><li>Ongoing professional development opportunities</li></ul><p>The base pay for this role is: $45,000 annually plus initial bridge and uncapped commission. Total earnings in year one is estimated at approximately $75,000. </p><p>This is a <strong>hybrid </strong>role based in <strong>Coquitlam, British Columbia</strong>. Once training is complete, work can be performed primarily from home with regular onsite meetings. </p><p>Leavitt Machinery would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.</p><p>#LeavittMachinery</p></p></p>