Account Manager

Job Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia Water Tech brings together a dedicated team of experienced professionals committed to addressing the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Join our Chemical Solutions and Monitoring (CSM) division and be at the forefront of innovation and sustainability

Job Description

We're seeking an experienced
Account Manager
based in
London, Ontario
, to work closely with customers across diverse industries including district energy facilities, power generation plants, ethanol production, food and beverage manufacturing, commercial and institutional clients, and academic institutions, creating advanced chemical water and process treatment solutions.

What You'll Do

• Technical Innovation:
  Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
• Strategic Communication:
  Write and deliver Technical Service Reports that analyze customer data, interpret results, and drive continuous improvement initiatives
• Value Creation:
  Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
• Sustainability Leadership:
  Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
• Revenue Growth:
  Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
• Business Development:
  Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
• Safety Excellence:
  Work safely at all times, following all EHS policies and procedures

Qualifications

• Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.
• Chemical water & process treatment experience
• 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
• Experience with consultative selling and technical solution development
• A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify).

Key Characteristics:

• Technical curiosity and superior problem-solving skills
• Strong interpersonal and communication abilities
• Customer-focused mindset with active listening skills
• Excellent time management in fast-paced environments
• Ability to work independently and as part of a collaborative team
• Comfortable working in industrial environments
• Openness to continuous learning and professional development

What Success Looks Like

• Build and maintain strong customer relationships that drive account growth
• Develop innovative solutions that deliver measurable value to customers
• Contribute to team revenue goals through strategic account management
• Present technical solutions and business cases to key stakeholders
• Identify and pursue new business opportunities within your territory.

Additional Information

Why Veolia? Join a company that values
Responsibility
,
Solidarity
,
Innovation
,
Customer Focus
, and
Respect
. You'll have opportunities for comprehensive technical and commercial training, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection.

This position includes incentive compensation eligibility and account assignment opportunities.

Ready to advance your career while making a difference in water treatment and sustainability? Apply today

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.