Analyst, Client Information Management – Health Solutions Practice


Analyst, Client Information Management – Health Solutions Practice (Canada).

Are you a self-starter with a curious mind?. Do you thrive on continuous learning and challenging yourself to think outside the box?.

If so, this could be the perfect opportunity for you!. Join our industry-leading team and empower our clients by delivering exceptional service and support as part of Aon’s Health Solutions business group.

Applicants must be legally authorized to work in Canada.

This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As an Analyst in our Client Information Management team you will be supporting client teams in the servicing of clients with respect to plan design, contract management and benchmarking. Working with senior team members you will be involved with a variety of client deliverables including but not limited to reporting, database maintenance and validation, and plan design summaries.

  • Support and maintain data collection and accuracy in Aon’s proprietary client information platform;
  • Review, audit and maintain client plan information;
  • Compare and review plan summaries working with client teams
  • Draft correspondence;
  • Build strong working relationships and collaborate effectively on cross functional teams with colleagues, client teams and carriers;
  • Increase efficiency by identifying ways to improve standardized processes to contribute to client deliverables;
  • Develop a working knowledge of the firm’s structure, solution lines, key personnel and organizational policies and procedures and how this relates to increasing value to clients;
  • Participate in team projects and activities which drive innovation, improved client value and
  • business result
  • Translate documents, if applicable
  • Assist with special projects and ad hoc requests
  • Maintaining a high level of confidentiality and discretion when working on sensitive / confidential material
  • How this opportunity is different

    This is an opportunity to join our team as a Virtual Employee and enjoy the flexibility of working from anywhere in Canada.

    You’ll be part of a close-knit, supportive national team that values collaboration and offers continuous training and guidance to help you thrive. Embrace the opportunity to connect and grow with colleagues across the country, all while contributing to a dynamic and engaging work environment.

    Skills and experience that will lead to success

  • Minimum of 3 – 5 years of progressive work experience in group insurance would be considered an asset;
  • Demonstrated skills in organization, collaboration, detail oriented;
  • Bi-lingual (English, French) abilities would be considered an asset;
  • Excellent interpersonal, communication (oral and written) skills;
  • Must be a highly motivated, accountable, customer service and team oriented individual;
  • Excellent time management and prioritization skills, ability to work under deadlines, and work on several projects simultaneously is critical;
  • Works well as part of a team and ability to self-manage;
  • Ability to discover, ask key questions and seek for guidance where appropriate.

    Interest to think beyond day to day task and understand how your work aligns to the success of Aon’s Health Solutions practice; and
  • Applicants who do not have the industry experience but have the required education and skills will also be considered.

  • Education:

  • University or College graduate, or related discipline, or equivalent years of industry experience; and
  • How we support our colleagues

    In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

    Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work… and we are all for it.

    We call this Smart Working!