Assistant Store Manager

Job Description

<p>Who You Are:<br><br>As an Assistant Store Manager at L'Occitane, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with the Store Manager, you'll orchestrate a symphony of sensations that leaves a lasting impression on everyone who walks through our iconic yellow doors. You will contribute to creating a unique and environmentally conscious shopping experience for customers while upholding our commitment to sustainability and ethical practices. </p><p>The Fundamentals of What You'll Do:</p><ul><li><em>Be the Host: Foster</em>a warm and inviting atmosphere that resonates with our brand values by implementing strategies to enhance the overall sensory experience for customers, appealing to their sight, smell, touch, taste, and hearing.</li><li><em>Prioritize Guest Experience: Create</em> personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences.</li><li><em>Keep an Open Mind: Embrace</em> feedback and grow from it, supporting our commitment to an open communicative culture.</li><li><em>Let Success Drive You: Organize</em> with the Store Manager to conduct regular training sessions to enhance product knowledge, customer service skills, and overall performance.</li><li><em>Foster a Team Culture: Adjust</em>management strategies to accommodate different communication styles and personalities within the team.</li><li>Communicate with Care: <em>Demonstrate</em> leadership by providing guidance, and support to store staff, fostering a positive and inclusive team culture.</li></ul><p>We value hearing from individuals who possess:</p><ul><li>Experience leading teams in retail or hospitality settings.</li><li>Exceptional skills in guiding and communicating effectively.</li><li>An innovative approach, especially in sales-focused atmospheres.</li><li>Dedication to ensuring customer happiness, both inside and out.</li><li>Familiarity with skincare, body care, and fragrance is beneficial.</li><li>Prior clienteling experience is advantageous.</li><li>Basic technological proficiency is necessary.</li></ul><p>Who We Are:<br><br>We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.</p><p>All Applicants:</p><p>L'Occitane's Privacy Statement</p><p>United States Applicants Only:</p><p>Employee Rights</p><p>FMLA: Posters</p><p>FMLA Special Rules for Returning Military Members (USERRA)</p><p>z94H9fxpDy</p>