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Bilingual Specialist, Employee Relations

Job Description

Job Requisition ID: 11630

Position Status: Temporary Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement: Limited

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ to $ and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What's in it for you

We've got the purpose, the people and the perks you need for a fulfilling career. Here's the comprehensive and generous benefits you get when you're a contract employee:

  • Accrued vacation.
  • Annual individual performance bonus.
  • Group insurance coverage to support your well-being from day one.
  • Support towards your personal and professional growth with training, mentorship and more.
  • An inclusive workplace culture and environment.

About the role

Join the People and Culture Team in the Bilingual Specialist, Employee Relations position. In this role, you will provide expert advice, coaching and guidance to employees, people leaders and HR Business Partners to resolve human relations and work-related situations. You will plan, develop, implement and advise on Employee Relations policies, programs and services, as well as ensure compliance with CMHC's Code of Ethics and Business Conduct and Conflict of Interest Policy. You will also promote and ensure fair and equitable treatment of all employees and a productive work environment, consistent with CMHC values.

This is a temporary position of a duration of 24 months

What you will do:

  • You will ensure compliance with legislative requirements on all existing and new Human Resources and Employee Relations policies and programs.
  • You will research, advise, analyze and coach people leaders, HR colleagues and employees regarding resolution of complaints and/or grievances and the implementation of appropriate corrective action, acting as a facilitator or mediator in discussions designed to address interpersonal or work-related conflicts.
  • You will act as subject matter expert and point of escalation on complex human resources management and employee relations issues.
  • You will develop and deliver communications, training and educational materials and sessions to ensure all staff and people leaders are aware of appropriate employee relations issues, programs, policies and services.
  • You will conduct fact finding and/or investigations into events surrounding workplace issues or complaints, as well as prepare reports of findings and recommend remedial actions.
  • You will receive and process notices of occurrences of workplace harassment and violence or other misconduct.
  • You will research, analyze and prepare comprehensive analyses, briefings and/or responses to complaints filed with the Canadian Human Rights Commission, unions (i.e., grievances).
  • You will support the collective bargaining process and negotiations, including the implementation of new collective agreements.

What you should have:

  • An undergraduate degree, preferably in human resources management, business administration, industrial relations or other related fields.
  • A minimum of five (5) years' experience and understanding in human resources management and employee relations policies, practices, theories, concepts and systems.
  • A working knowledge and understanding of federal employment law and regulations, relevant legislative issues, industry trends and practices.
  • Experience in facilitation, mediation and conflict resolution with excellent consulting and interpersonal skills; (strong negotiation, influencing and coaching skills).
  • Demonstrated advanced written and oral communication skills in both official languages (French and English),
  • A demonstrated ability to work in an automated environment, with particular emphasis on MS Suite and case management systems.

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don't worry – we're always posting new positions, so don't hesitate to give it another shot. We're excited to see what you bring to the table this time around

How to Apply

Ready to start your career as a Bilingual Specialist, Employee Relations at Canada Mortgage and Housing Corporation (CMHC)?

  1. Click the "Apply Now" button below.
  2. Review the safety warning in the modal.
  3. You will be redirected to the employer's official portal to complete your application.
  4. Ensure your resume and cover letter are tailored to the job description using our AI tools.

Frequently Asked Questions

Who is hiring?

This role is with Canada Mortgage and Housing Corporation (CMHC) in Ottawa.

Is this a remote position?

This appears to be an on-site role in Ottawa.

What is the hiring process?

After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

How can I improve my application?

Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.

What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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