Branch administrator (On-Site)

Attendance

On-Site

Job number

30354

Category

Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time 

Full Time / Part Time?

Full-Time

Posting date

12-Jan-2026

Area(s) of interest: Advisory services, Personal banking

Location(s): Edmonton

A career as a Branch Administrator at National Bank Financial, your ability to work in synergy with clients and colleagues will be a key asset. In this role, you’ll be responsible for the smooth functioning of day-to-day administrative operations, in accordance with the policies and procedures in effect.

Your job:

• Ensure that day-to-day branch operations related to financial transactions are compliant 
• Act as a contact person with respect to operational issues, HR questions and logistical needs for branch employees
• Disseminate administrative procedures and policies and ensure that branch employees understand and comply with them
• Perform rigorous follow-ups as recommended by Internal Audit and Compliance 
• Closely monitor budgets related to branch activities
• Make sure that the premises and a quality work environment are maintained
• Provide administrative support to the Regional Manager on a variety of tasks

Your team:

National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches.

You’ll report to the Regional Administrative Manager for your branch’s region. Collaboration and partnership will be key to your success.

Prerequisites:

• College or technical diploma and 3 years of experience OR bachelor’s degree in a related field
• Administrative support experience
• Experience in the investment industry, an asset
• Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook Course, an asset
• Very good knowledge of Word, Excel and Outlook
• Excellent interpersonal and organizational skills
• Excellent verbal and written communication skills

Languages:

English

Skills

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Change Management


Communication


Conflict Resolution


Critical Thinking


Emotional Intelligence


Multitasking


Organization Skills


Recruiting


Stress Management


Teamwork


Accountability


Client-focused


Decision Making


Detail-oriented


Digital literacy

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. 

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and Family Assistance Program

* Preferential banking services

* Opportunities to get involved in community initiatives

* Telemedicine service

* Virtual sleep clinic 

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.  

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? 

Come live your ambitions with us!