Branch Manager

Job Description

<p><p>We are seeking a Manager that is organized and customer‑focused to manage the day‑to‑day operations of a small and growing construction services business. This role is responsible for coordinating crews, estimating and planning work, maintaining strong customer relationships, and helping grow the business by identifying new opportunities.</p>
<h3>Benefits & Perks</h3>
<ul>
<li>Excellent compensation plan – generous base plus bonus (commensurate with experience and performance)</li>
<li>Opportunity to lead and grow a business with significant autonomy</li>
<li>A stable, team‑oriented work environment with long‑term growth potential</li>
</ul>
<h3>Key Responsibilities</h3>
<h3>Operations & Crew Management</h3>
<ul>
<li>Organize, schedule, and manage crews to ensure work is completed safely, efficiently, and to quality standards.</li>
<li>Coordinate daily and weekly work plans across multiple projects.</li>
<li>Ensure teams have required tools, equipment, materials, and supplies before work begins.</li>
</ul>
<h3>Estimating & Planning</h3>
<ul>
<li>Review project requirements and prepare accurate job estimates.</li>
<li>Plan labour, materials, and timelines for upcoming work.</li>
<li>Monitor job progress, costs, and productivity to maintain profitability.</li>
</ul>
<h3>Customer Service & Communication</h3>
<ul>
<li>Act as the primary point of contact for customer questions, concerns, and service issues.</li>
<li>Resolve issues professionally and promptly to maintain strong client relationships.</li>
<li>Conduct site visits and follow‑ups as required.</li>
</ul>
<h3>Team Leadership</h3>
<ul>
<li>Hire, onboard, and train staff.</li>
<li>Provide ongoing coaching, direction, and performance feedback.</li>
<li>Foster a positive, accountable, and safety‑focused work environment.</li>
</ul>
<h3>Business Growth & Future Planning</h3>
<ul>
<li>Identify new business opportunities, repeat customers, and potential markets.</li>
<li>Support long‑term planning and continuous improvement of operations and processes.</li>
<li>Recommend improvements to workflows, materials, or services.</li>
</ul>
<h3>Qualifications & Experience</h3>
<ul>
<li>Post‑secondary education preferred or equivalent experience in construction, trades, or working with construction materials.</li>
<li>Experience leading crews or supervising staff in a construction or service‑based environment.</li>
<li>Strong organizational, planning, and problem‑solving skills.</li>
<li>Experience estimating work and understanding job costing.</li>
<li>Excellent communication and customer service skills.</li>
</ul>
<p>At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.</p></p>
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