Teleperformance
Overview:
Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.
Ranked 11th in the world’s Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work ; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
Our Work Culture
At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.
Autonomous – We encourage and trust your decision making skills.
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible – We believe in results
Innovative – All ideas matters
Inclusive – Everyone is Included and everyone wins
We work hard and party even harder
About the job
Cloud Platform team helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure.
As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes using technology to connect with customers, employees, and partners.
Annual Base Salary starting at CAD $51,000 with earning potential up to $73,950 based on maximizing bonus and in-year increments.
Skills
Thrive in a fast-paced, high-growth, rapidly changing environment
Experience working in technical sales environment
Knowledge of CRM systems but not limited to Salesforce,LinkedIn Navigator.
Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team.
Proven success in generating leads and experience cold calling and presenting sales pitches based on value, not price
Organized and has pipeline management, time management skills and prioritization skills
Excellent verbal and written communication skills in English
Dependable, reliable with strong work ethic
Proactive, organized, responsible, proven ability to work well with a team
Benefits & Perks
Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
Robust career path with a full development plan and the opportunity to grow in the organization.
Paid 4 weeks training, 2 weeks leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Competitive salary with incentive programs
Positive and supportive environment
Weekly Friday socials, trivia nights, games, and movie outings.
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Schedule
Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.
Location
Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.
Hybrid setup, 4 weeks of product training will be on-site.
Qualifications:
Bachelor’s degree College degree or equivalent Degree
1 year minimum experience in consultative Selling: managing a portfolio of customers, identifying customers/partners needs, focus on customer goals, results and clients satisfaction.
Google Product knowledge:not limited to Google cloud & Digital media.
Outgoing and confident in inbound/outbound phone sales with a great phone etiquettes.
Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets
Strong verbal and written communication skills to pitch on the phone and compose compelling proposals
Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.
Knowledge of Google Products and its competitive landscape
Proven technical ability with CRMs (customer relationship management)
Responsibilities:
Product/service sales, upsell (inbound and outbound)
Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, assess needs and close the sale
Explain Google products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs
Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products
Develop and lead outbound campaigns from idea-generation through to initial pitch, pipeline qualification to deal closure
Lead and contribute to team projects to develop and refine our sales process
Develop and codify best practices and sales workflows for interactions with prospects
Achieve or exceed monthly sales quota
Reach out to existing customers to pitch new ancillary products or increase spend in products currently used
Troubleshoot small technical setup issues or route them to relevant teams.