beBee Careers
Disability Case Manager Job Overview
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This is a challenging and rewarding role that requires strong interpersonal, listening and communication skills in a client-facing environment.
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We are seeking an experienced Disability Case Manager to join our team. The successful candidate will be responsible for managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability.
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Key Responsibilities:
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- Evaluate the extent of the disability through effective verbal and written communication skills to conduct medical investigation by phone or in writing to the applicant, employer, physicians or medical service professionals, lawyers and respond to all inquiries.
- Implement return-to-work programs and coordinate with the employer.
- Conduct health care coordination and rehabilitation programs to ensure they meet employability goals.
- Use critical thinking skills to make decisions based on the results of your overall assessment of each claim.
- Perform proactive management of assigned disability claims (STD, LTD and Life Waiver).
- Experience or training in one of the following fields: health and wellness, disability and life or health insurance, injury claims, or customer service.
- Strong interpersonal, listening and communication skills in a client-facing environment.
- Effective planning, organizational and time management skills.
- Solution-oriented and strong decision-making skills.
- Team player and with the ability to work independently.
- Tech savvy – adaptable and proficient with new programs/systems.
- Bilingualism in French and English is an asset.
- A hybrid workstyle that includes some rotational in-office & work-from-home capabilities.
- An extensive and renowned online training program to provide you all the necessary tools to be successful in this position.
- Career opportunity advancement.
- Competitive salary and annual bonus program.
- $2000 education reimbursement per year.
- Flexible benefits and employee discount program.
- Paid vacation, personal day, and employee volunteer day allotment.
- Competitive pension plan and life insurance plans.
- Advantageous share ownership program.
- Centrally located offices with easy access to public transportation.
- Manage assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability.
- Evaluate the extent of the disability through effective verbal and written communication skills to conduct medical investigation by phone or in writing to the applicant, employer, physicians or medical service professionals, lawyers and respond to all inquiries.
- Implement return-to-work programs and coordinate with the employer.
- Conduct health care coordination and rehabilitation programs to ensure they meet employability goals.
- Use critical thinking skills to make decisions based on the results of your overall assessment of each claim.
- Perform proactive management of assigned disability claims (STD, LTD and Life Waiver).
- Experience or training in one of the following fields: health and wellness, disability and life or health insurance, injury claims, or customer service.
- Strong interpersonal, listening and communication skills in a client-facing environment.
- Effective planning, organizational and time management skills.
- Solution-oriented and strong decision-making skills.
- Team player and with the ability to work independently.
- Tech savvy – adaptable and proficient with new programs/systems.
- Bilingualism in French and English is an asset.
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Requirements:
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Benefits:
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About the Role:
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This is a full-time position that offers a competitive salary and a range of benefits. If you are looking for a challenging and rewarding role that allows you to work independently and as part of a team, we encourage you to apply.
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The successful candidate will have experience or training in one of the following fields: health and wellness, disability and life or health insurance, injury claims, or customer service. They will also have strong interpersonal, listening and communication skills in a client-facing environment, as well as effective planning, organizational and time management skills.
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As a Disability Case Manager, you will be responsible for managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. You will use critical thinking skills to make decisions based on the results of your overall assessment of each claim and perform proactive management of assigned disability claims (STD, LTD and Life Waiver).
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Our company is committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
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If you are a motivated and detail-oriented individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.
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What You Will Do:
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What You Will Bring:
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