Chat Expert

Job Description

<h2>The Role:</h2> <p>Become a Customer Support Expert for brands you love</p><p>Remarkable AI Experts are freelance customer support agents who help companies provide the best support for their customers through social channels (Facebook, Instagram, TikTok & Twitter) and email.</p><p>About the job</p><p>Are you looking to earn additional income? Chatdesk Experts are freelance customer support agents who help companies provide the best support for their customers through social channels (Facebook, Instagram, TikTok & Twitter) and email. Chatdesk offers flexible, part-time opportunities that allow you to create your own schedule and have the opportunity to work from anywhere Best part? You'll never have to speak on the phone</p><p>These days, everyone's looking for their next side hustle. Whether you're a stay-at-home parent, college student, or even employed full-time; this job is perfect for you High quality performance will lead to even more opportunities with various brands.</p><p>Who we are</p><p>Bad customer support is the worst. Chatdesk helps e-commerce brands attract, support, and retain customers with exceptional service across social, email, chat, and SMS. Our CX Experts utilize our cutting-edge software that provides AI support to streamline their work. </p><p>We're always looking for talented individuals who are ready to make a difference. If you're passionate about improving customer experience, come join us</p><p>Benefits of Being an Expert</p><ul><li>Choose your own schedule</li><li>Work from anywhere</li><li>Support your favorite brands</li><li>Unlimited earning potential</li></ul><p>Key Responsibilities</p><ul><li>Represent your favorite brands on social media and other platforms</li><li>Respond timely and accurately to emails and social media messages</li><li>Provide a meaningful and engaging experience with every interaction</li><li>Resolve customer requests with care and professionalism</li></ul><h2>Ideal Profile:</h2> <p>Basic Qualifications</p><ul><li>No prior customer service experience required (No, really, we mean it)</li><li>Must have laptop/computer with internet access</li><li>High proficiency in English grammar and punctuation</li><li>Professional fluency in other languages is a PLUS</li></ul><h2>What's on Offer?</h2><ul><li>Opportunities for career growth & development</li><li>Flexible working options</li><li>Remote work</li></ul>