Counsellor, Crisis Team in Mental Health and Addictions

Hawkesbury General Hospital & District General Hospital


Position Overview


Are you available to do occasional or longer-term replacements within the Mental Health and Addictions Crisis Service in addition to possessing the skills/requirements described below?. Join our crisis team!

The Crisis Counsellor responds to crisis situations, including triage, assessment, crisis management and short-term transitional support.

The Crisis Worker acts as an expert resource for customer follow-ups and reminders.



The Crisis Team travels to meet people in crisis throughout the Prescott-Russell region, offering immediate support to people aged 16 and over who are experiencing emotional distress.

ON CALL POSITION, 12 HOUR SHIFTS (8am to 8pm, days-evenings, weekends)


HGH is a bilingual community hospital which has more than 800 employees and 160 physicians, and serves the Prescott-Russell region in Ontario.

With a heritage of over 100 years of quality care delivery, HGH is known for its culture of compassion, spirit of innovation and excellence of care. HGH is now growing and becoming a full-service regional hospital to meet the changing need of the community.



HGH offers to its employees a dynamic clinical environment that promotes a diverse and interdisciplinary professional practice.

Our hospital offers access to services among the best in the region, including 40 specialized clinics, in addition to the full range of general care and services. The opportunities for professional challenges and career advancement are diverse and encourage all to excel.

As a pre-condition of employment:


  • All new HGH employees will be required to obtain and provide a satisfactory Police Records Check dated within six (6) months from the date of issue.
  • As of now, HGH will require all employees, physicians, learners, contractors and volunteers to be fully vaccinated against COVID-19.
  • At HGH, we are committed to promoting an accessible work environment where all employees and candidates feel respected.

    We support the principles of adaptation in the workplace. If you need workplace accommodation during any stage of the recruitment process or anytime thereafter, please notify a member of the Human Resources team.

    We will be pleased to assist you and accommodate your needs.

    What we are looking for

    •Bachelor’s Degree in Social Services, Psychology, any Mental Health and Addictions related program or certification.
    •Minimum of three (3) years experience in Mental Health and Addiction.
    •Excellent clinical and assessments skills in psychiatric crisis.
    •In-depth knowledge of mental illnesses and concurrent disorders.
    •In-depth knowledge of crisis risk assessment and best practices.
    •Knowledge and understanding of Mental Health Act.
    •Able to practice and impart the skill of empathy in the client-counsellor interaction, ensuring active listening and dealing with the clients concerns as they present them.
    •Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness.
    •Possess a working knowledge of both official languages.
    •Possess strong problem solving, critical thinking and communication skills.
    •Capable of working in a multi-disciplinary environment.
    •Must hold a valid driver’s license, use of vehicle and insurance.



    Requirements