Crisis Intervener – Mobile Crisis Team – Mental Health & Addictions

  • Full Time
  • Halifax

Nova Scotia Health and IWK Health

Click here to apply as an internal applicant.

​Req ID: 172065
Company: Nova Scotia Health
Location: Central Zone, Halifax Infirmary Robie Street Entrance – QEII  
Department: MHA Strat 988 Helpline – QE2
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Status: NSGEU
 Healthcare Position
Posting Closing Date: 5-Jul-24

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there’s a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you’ll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out to see why more people from across the globe are moving here.

About the Opportunity

The Crisis Intervener is responsible to deliver crisis support services to individuals experiencing a mental health crisis as well as community organizations and families/friends who are supporting them. The support includes triage of the caller to ascertain that the referral is appropriate and the severity of the crisis, clinical assessment of the client’s psychiatric or mental  health status, the current situation, and risk of harm to self or others; to provide interventions, information, education and problem-solving facilitation that are culturally sensitive and nonjudgmental; referral and disposition to appropriate services either immediate or long-term as deemed necessary and advocacy on behalf of the client to obtain the required supports. The intervention strategies include crisis prevention (e.g. case conference, precise planning), intervention (full stages of intervention) and (e.g. follow up immediately after the crisis). The Crisis Intervener is required to provide consultation, education, liaising and advocacy services to community organizations and support persons as deemed appropriate. The Crisis Intervener is a licensed professional, accountable to their applicable code of ethics, who is able to work autonomously and as part of a multidisciplinary team.

About You

We would love to hear from you if you have the following:

  • Bachelor’s degree in Social Work or health related discipline from a recognized university with up to date applicable licensure and Nova Scotia registration
  • Two (2) years’ experience with a specific knowledge of mental health issues; knowledge of crisis intervention issues and ability to implement these interventions in order to achieve evidence-based outcomes; knowledge of system related issues-community and government services and resources. Ability to achieve a degree of autonomous practice and ability to work within a multidisciplinary team is required
  • Nonviolent Crisis Intervention, Suicide Intervention Training, Defensive Driving Certificate, CPR
  • Working knowledge of the Hospitals Act as it pertains to Mental Health. Ability to complete brief psychiatric assessment and mental status exam; basic working knowledge and understanding of DSM-5
  • Skills required to work effectively and safely through a combination of phone and on-site assessment and intervention
  • Sound working knowledge of community resources and government legislation as it pertains to resources and client services
  • Effective verbal and written communication skills
  • Effective interpersonal, clinical and assessment skills
  • Knowledge of community and government organizations, agencies, and services
  • Demonstrated knowledge of theory and practice of individual, family, and community systems
  • Ability to work independently and collaboratively with other team members and the community
  • Knowledge and understanding of current social, health and community trends, which may impact on individuals accessing the MHMCT and the provision of service in general
  • Ability to adhere to district and service policies and procedures and guidelines when carrying out duties
  • Demonstrates competent computer skills
  • Must have a valid Nova Scotia Driver’s License
  • Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

  • Permanent Full-Time/ 100%/ 75 Hours Bi-Weekly
  • Service runs 24/7
  • Long week/short week rotation, including evenings, nights, weekends, and holidays.

Compensation and Incentives

$33.97 – $42.89 Hourly
Developmental (less than 2yrs experience) $32.32 – $39.23 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan. (Permanent and Long Assignments only)

Once You’ve Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. 

​This is a Healthcare bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

Preferred candidates must be able to demonstrate proof of primary series of COVID -19 vaccine at time of hire. 

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.

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