Customer Service Agent (Claims)
Job Description
Want to be part of a dynamic team and play a key role in customer service?
We are looking for a Customer Service Agent (Claims) to act as the first point of contact for insurance claims for our client, an independent store operator.
Work location: Laval
Schedule: Monday to Friday, 7:30 a.m. to 3 p.m., on-site
Salary: $48K and insurance after the probation period
Your role
- Assist operators and customers with claims (bodily injury, property damage, vehicle fleet)
- Coordinate and follow up on claims files
- Communicate with insurers, claims adjusters, and internal teams
- Answer calls and emails and handle complaints related to claims
- Provide administrative support to the Insurance and Claims department
Join us and help provide a quality customer experience, even in the most delicate situations.
- College diploma in secretarial studies or administration
- Minimum 1 year of customer service experience (telephone)
- Proficient with Microsoft Office
- Organized, independent, diplomatic, and customer service-oriented
- Experience in insurance or claims management (an asset)
How to Apply
Ready to start your career as a Customer Service Agent (Claims) at Excel personnel inc.?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Excel personnel inc. in Laval.
Is this a remote position?▼
This appears to be an on-site role in Laval.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.