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Customer Service Representative

Job Description

Job Description

Job Description

Customer Service Representative


Customer Service Representative:

Position Overview
High volume Desjardins Insurance Agent, located in Newmarket, seeking outgoing career-oriented professional to join our growing team of insurance professionals. As a Agent team member, you will possess superior customer service skills. Our environment is based on mutual respect where you will be making your own decisions while getting maximum support from the Agent.

Main Responsibilities
Assisting our customers with their payments/billing
Execute changes to customer auto and home insurance policies
Communicate with car dealerships and lawyers offices
Follow up on underwriting documentation requests
Liaise with the Desjardins Marketing Representative
Email correspondence
Answer customer incoming phone calls
Provide overall excellent customer service experience.

Qualifications
OTL License is preferred, but not required at hiring
LLQP Life Insurance License is preferred, but not required at hiring
Excellent communication skills both written and oral
Out-going personality that enjoys speaking with people
Superior social media skills- Facebook, Linkedin, Twitter
Attention to detail
Ability to work independently and in a team environment
Self-Motivated
Superior computer skills
Social media savvy

Compensation
We offer a competitive compensation package which includes base salary, commission, bonus, health and dental benefits, paid vacation, personal and sick time off

How to Apply

Ready to start your career as a Customer Service Representative at George Rappos Insurance Agency?

  1. Click the "Apply Now" button below.
  2. Review the safety warning in the modal.
  3. You will be redirected to the employer's official portal to complete your application.
  4. Ensure your resume and cover letter are tailored to the job description using our AI tools.

Frequently Asked Questions

Who is hiring?

This role is with George Rappos Insurance Agency in Aurora.

Is this a remote position?

This appears to be an on-site role in Aurora.

What is the hiring process?

After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

How can I improve my application?

Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.

What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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