Dealer Finance Centre Administration Clerk

Job Description

Why FirstOntario?

• Competitive compensation packages
• Enhanced mental health benefits through SunLife and TELUS Health
• Exclusive banking benefits
• Up to $1000 per year towards professional development
• Pension Plan
• Company-wide Employee Volunteer program (Blue Wave Program)
• Employee and Family Assistance Program

Job Overview

The DFC Administrative Clerk provides comprehensive administrative and operational support to the Dealer Finance Centre, ensuring efficient processing of credit-related documentation and superior service delivery to internal teams and external dealer partners.

Role

In the role, you will be responsible for the following:

• Process and monitor credit-related documentation for dealer finance products.
• Conduct file audits and adhere to ensure completeness, accuracy, and compliance policies.
• Input and maintain data across internal systems and reports.
• Support dealer inquiries and manage incoming calls professionally.
• Collaborate with the DFC team, and other internal departments to ensure timely and accurate loan processing.
• Prepare and manage correspondence and documentation using Laserfiche and other systems.
• Assist in perfecting security and programming accounts for loan advancement.
• Maintain monthly reporting and daily tracking for DFC operations.
• Communicate effectively with internal departments and external partners.
• Prioritize health and safety for staff and members.
• Perform other duties as assigned.

Required Skills and Qualifications

• High school diploma or equivalent.
• Minimum 2 years of experience in a Credit Union or financial institution, preferably in credit or lending operations.
• Proficiency in Microsoft Office Suite, Temenos Banking System, Prolender or equivalent platforms.
• Strong organizational, analytical, and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• High attention to detail and commitment to accuracy.
• Flexibility to adapt to changing priorities and work schedules.
• Demonstrated integrity, discretion, and professionalism.
• Knowledge of financial services industry trends and enterprise risk management.
• Availability to work Saturdays as required.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

This posting is for an existing vacancy.