Director of Operations: Rosemere Fontainebleau

Job Description

<p><h3>Overview</h3>
<p>Reporting to the Chairman of the Board, the Director of Operations is responsible for directing all CGRF activities in collaboration with the ClubLink Manager. The role ensures that the management team and all Club employees adhere to the common strategic orientations of the CGRF and ClubLink, with the aim of achieving financial objectives and guaranteeing a high level of satisfaction among members and guests.</p>
<p>Location: 1 Boul de Fontainebleau, Blainville, QC J7B 1P6</p>
<p>Posted: 2025-09-18 | Deadline: 2025-10-10</p>
<h3>Responsibilities</h3>
<ul>
<li>Lead, supervise and create an environment in which the club's management team is mobilized and motivated, in order to maximize efficiency in their daily activities and achieve profitability objectives.</li>
<li>Identify, hire and develop key members of the management team, ensuring that there are appropriately trained personnel to achieve the club's mission and objectives.</li>
<li>Evaluate the performance of management team members, establish clear objectives, provide regular follow-up and training as required.</li>
<li>Ensure a safe and healthy work environment for all Club employees by adhering to ClubLink's defined health and safety work practices and procedures.</li>
</ul>
<ul>
<li>Develop and maintain positive relationships with individual members and groups of members through regular communication.</li>
<li>Develop and maintain effective and harmonious collaboration with staff, Board members and ClubLink partner.</li>
<li>Provide strategic oversight of all communications in order to maintain and strengthen the reputation of the CGRF and ClubLink.</li>
</ul>
<ul>
<li>Promote innovation with all team members to develop new revenue opportunities or explore more efficient ways of implementing current practices.</li>
<li>Contribute to revenue growth by implementing initiatives to attract golf tournaments, corporate and social events, and stimulate merchandise sales.</li>
<li>Participate in, develop and manage budgets, ensuring that labour budgets are respected.</li>
<li>Oversee the execution of all projects to ensure compliance and adherence to the allocated budget.</li>
</ul>
<ul>
<li>Ensure that employees in each department are ready to welcome, guide and accompany members and guests, keeping up to date and passing on appropriate procedures to the staff concerned.</li>
<li>Ensure that all departments maintain best practices in terms of operational efficiency and continuous improvement.</li>
<li>Ensure the rigorous operation of all golf, catering and pro-shop facilities.</li>
<li>Take part in the various events organized by the club, such as golf tournaments, receptions and banquets, and provide active support to the team to ensure their smooth running and success.</li>
<li>Take part in meetings of the Board of Directors and various committees, contribute to the development and implementation of the strategic plan, and ensure that decisions taken by the Board of Directors are implemented.</li>
</ul>
<h3>Qualifications</h3>
<ul>
<li>University degree in business administration or other equivalent training</li>
<li>Minimum 7 years' professional experience in general management or a golf club management position</li>
<li>Skills in financial management, budget development and personnel management</li>
<li>Communication and Customer service skills</li>
<li>Knowledge and experience in the golf industry</li>
<li>Dynamic and autonomous leader</li>
</ul>
<ul>
<li>Excellent oral and written communication skills in French and English</li>
<li>Ability to manage multiple projects, tasks and priorities</li>
<li>Organized, versatile, initiative</li>
<li>Ability to manage under pressure</li>
<li>Good people development skills</li>
<li>Good knowledge of information technology</li>
</ul>
<h3>Compensation and Start Date</h3>
<ul>
<li>Full-time position</li>
<li>Starting November 2025</li>
<li>Competitive total compensation</li>
</ul>
<p>Annual Salary range - $80,000-$110,000</p>
<h3>Other Details</h3>
<p>PGA of Canada Specialization: Golf Operations; PGA of Canada Specialization: Management & Leadership</p>
<p>Course Website: https://rosemere.clublink.ca/</p>
<p>Social Media Page(s): https://www.facebook.com/golfrosemere/?locale=fr_CA</p>
<p>Employment Duration: Full-time</p>
<h3>Contact and Equal Opportunity</h3>
<p>ClubLink is an equal opportunity employer committed to providing an inclusive workplace. Please contact jobs@clublink.ca if a workplace accommodation is needed throughout the selection process. Thank you for your interest in ClubLink.</p>
<p>Applicants may submit their resume directly by email to cboudreau@clublink.ca</p></p>
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