Director of Platform Engineering (Consumer Health)

  • Full Time
  • Anywhere

Intello Technologies Inc.

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Director of Platform Engineering (Consumer Health)


Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Vancouver, BC, CA Edmonton, AB, CA

Jobs by Category: Technology Solutions

Job Function: Engineering & Development

Status: Full Time

Schedule: Regular


Our team and what we’ll accomplish together:

We are Canada’s most innovative digital health company and touch the lives of more Canadians than anyone else, and we aspire to transform healthcare within Canada and beyond. As Director of Consumer Global Health Platform Engineering, you will play a key role in improving healthcare delivery and innovation across the country by leading our diverse engineering organization and driving the success of this mission-critical initiative.

We’re dedicated to providing innovative solutions that connect people and businesses, and leveraging technology to enhance the lives of our customers and drive digital transformation.

What you’ll do:

Reporting to the Vice-President of Consumer Software & Platform Engineering, you’ll lead and oversee the global engineering organization responsible for the development, implementation, and maintenance of TELUS Consumer Health Engineering Platforms. You and your team will work to define and execute the technical vision and strategy for the platform, aligning it with TELUS’ business objectives and customer needs.

Here’s how:

  • Develop and nurture senior talent within the engineering team, providing guidance, mentorship, and growth opportunities
  • Stay updated on emerging technologies, industry trends, and best practices in cloud-based platforms and PaaS offerings, applying relevant knowledge to enhance TELUS’ platform.
  • Provide regular updates and reports on the progress, performance, and impact of the platform to senior leadership and stakeholders
  • Ensure a strong operational focus, overseeing the operational aspects of the platform to ensure its reliability, scalability, and availability
  • Implement robust monitoring, alerting, and incident response processes to proactively identify and address any issues or disruptions
  • Work closely with the operations team to establish and maintain service level agreements (SLAs) and ensure compliance with industry standards and regulations


What you bring:

  • Noted for your ability to foster a culture of collaboration, innovation, and continuous learning
  • Recognized for your ability to bring people together, work across teams of both internal and external stakeholders and ensure alignment and successful delivery of a solution/platform
  • An exceptional communicator with an ability to influence decisions, drive adoption and support for the platform across the broader organization, ensuring its integration and optimal performance
  • A proven background in leading global engineering organizations, preferably in the development of cloud-based platforms or PaaS
  • A compelling story teller with an ability to effectively convey technical concepts to non-technical stakeholders and gain buy in towards a larger vision
  • Known for your strong technical background in cloud computing, distributed systems, and software engineering, with a focus on AWS services
  • Experience developing diverse and high performing teams, promoting inclusivity and diversity and engaging with people at all levels
  • Willingness to travel as needed to engage with global partners and stakeholders

Great to have:

  • Knowledge of health technology standards
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

Salary Range: $128,000-$192,000

Performance Bonus or Sales Incentive Plan: 30%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.


TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.