Drop-in Worker

Job Description

Job Description

Job Description

Salary: 27.20

Job Posting (Internal/External):

This Is a Bargaining Unit Position

The Stop Community Food Centre Wychwood Open Door

Drop-in Support Worker (Permanent-part time 15hrs)

Wednesday 7 am-3 pm, Thursday 10 am-6 pm

ABOUT THE STOP:

The Stop Community Food Centres mission is to increase access to healthy food in a manner that maintains dignity, builds community and challenges inequality. The Stop began over 40 years ago as one of North Americas first food banks and has since grown into a vibrant community centre that uses food as a gateway to addressing many issues, including poverty, the environment, social isolation, and health in one of Torontos lowest-income neighbourhoods.

Summary of Duties: The purpose of this position is to assist in maintaining a safe space and offering respectful service in The Stops Wychwood Open Door Drop-in program, particularly meal service. This is a permanent, part-time position at 15 hours per week. This position works within a team of other Stop staff, volunteers and agency partners.

Key Duties & Responsibilities:

Drop-In Program:

• Ensure that the Drop-in space is safe, welcoming and inclusive to community members
• Apply and enforce food handling, sanitation and health and safety guidelines as required by Toronto Public Health
• Assist with crisis intervention and prevention as necessary
• Assist with and coordinate set-up of program space for meal services
• Ensure that volunteers are supported in their role to provide respectful and dignified service and accomplish daily tasks
• Ensure necessary program supplies are ordered and deliveries are accepted, and stored in appropriate areas.
• Responsible for maintenance of program space and supplies through weekly cleaning, organizing and rotating of stock in pantry, and other program areas
• Responsible for proper shut-down of program space at end of day: wiping down/sanitizing tables, counters, sinks; ensuring all equipment has been cleaned and put away and all program areas are locked
• Provide program participants with referrals to other Stop services.
• Collaborate with drop-in engagement worker in providing weekly drop-in activities.
• Maintain daily recording of appropriate statistical and information as required.
• Other related duties as assigned.

General:

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  Ensure that Drop-in programming reflects The Stops policies and procedures (e.g. Anti-Discrimination/Anti-Harassment )
• 
  Attend monthly all-staff meetings, weekly team debriefs, and other meetings related to job description, as required
• 
  Participate in agency-wide events as needed
• 
  Work within the team of Stop staff, board, and volunteers
• 
  Maintain administrative records, as required
• 
  Participate in training opportunities, as requested
• 
  Maintain knowledge of existing agency and program policies and procedures and implement them consistently
• 
  Represent The Stop constructively when engaging with the public, other organizations and media

Qualifications:

• 
  Educational background in social work/social services/human services work or equivalent education and experience.
• 
  Minimum two years working in community services.
• 
  Crisis intervention and de-escalation skills are essential.
• 
  Highly developed interpersonal / communications skills and ability to build effective relationships with participants, team members and community partners.
• 
  Understanding of and experience working in programs serving participants with complex intersecting needs, including homelessness, mental health issues, addictions and histories of trauma - strong understanding of client-centred, trauma-informed anti-racism, anti-oppression practices.
• 
  Ability to work constructively as a team member in a fast-paced, dynamic environment.
• 
  Experience working with marginalized people and people of diverse cultures and abilities.
• 
  Additional languages besides English are an asset. ,

Work Conditions: Working in the Drop-In may require some physical effort (walking around the Drop-In space, lifting, cleaning, and serving meals); the Drop-in engagement worker will be an active presence there. There may be the risk of exposure to potentially unpredictable behaviours and situations.

The Stop is committed to employment equity and diversity in the workplace and encourages applicants from equity seeking groups.

If you identify as a person with disability and require any specific accommodations during the hiring process, please let us know in advance along with your application.

The Stop is committed to providing ongoing training and supports to ensure success in this role.