General Manager Grocery Store

Job Description

Job Description

Job Description

General Manager – Grocery Store

Reports To: Managing Director
Company: JDass Corp

Salary: $60K - $100K

Note: Applicants must have 5–7 years of relevant experience managing retail or grocery store operations as a General Manager.

Position Overview:

Highland Farms is seeking a seasoned and dynamic General Manager to oversee the daily operations of our grocery store in Mississauga. The ideal candidate will possess strong leadership skills, extensive retail management experience, and a deep understanding of grocery and general merchandise trends. This role is responsible for driving sales, enhancing profitability, ensuring operational excellence, and fostering a customer-focused culture.

Key Responsibilities:

• Lead all aspects of store operations to achieve sales targets and maximize profitability

• Ensure exceptional customer service by resolving complaints and queries promptly

• Recruit, interview, and onboard new staff; oversee training and development of department managers

• Manage staff scheduling, task assignments, and performance evaluations

• Oversee inventory management, stock control, and receiving processes

• Monitor financial performance, analyze variances, and prepare annual budgets

• Implement corrective actions and cost-control strategies to meet financial objectives

• Maintain compliance with health, safety, and operational standards

• Develop and maintain strong relationships with customers and suppliers

• Approve contracts and ensure consistent availability of merchandise and services

• Analyze market trends to plan promotions, clearance sales, and pricing strategies

• Review merchandising plans, advertising efforts, and product displays to optimize sales

• Collaborate with cross-functional teams to align service delivery with customer expectations

Qualifications & Experiences:

• Diploma or degree in Retail Management, Business Administration, or a related field (e.g., HND/HNC)

• Minimum 5 years of experience in retail or grocery store management

• Strong leadership, communication, and interpersonal skills

• Proven ability to manage budgets, drive sales, and lead teams effectively

• Proficiency in inventory systems, IT tools, and basic accounting

• Excellent market knowledge and strategic planning capabilities

• Ability to multitask, work under pressure, and adapt to a fast-paced environment

Why Join Us:

Working at Highland Farms means being part of a team that values entrepreneurial spirit, encourages innovation, and supports professional growth. We offer a collaborative environment where your ideas and expertise are embraced.