General Manager/Paramedic Chief

Job Description

General Manager/Paramedic Chief – Medavie Health Services

Position Type: Permanent
Closing Date: 2025-11-28

Medavie Health Services (MHS) is a national leader in primary health care solutions and the largest contracted provider of emergency management services in Canada. MHS, along with Medavie Blue Cross, is committed to improving the health and wellbeing of Canadians.

We are seeking a dynamic leader to serve as General Manager/Paramedic Chief for MEDSEO, responsible for the optimal operation of Elgin EMS, an integrated pre‑hospital care organization. You will provide strategic leadership, develop a comprehensive master plan, and drive innovation in paramedic service delivery for the communities we serve.

Reporting & Leadership

Reporting to the Lead, Ontario Operations, you will provide leadership for operational effectiveness, set direction and guidance for teams, and consult proactively with management, employees, and stakeholders to improve collaboration, project development, and delivery of healthcare services in St. Thomas.

Responsibilities

• Develop and execute a comprehensive master plan to enhance delivery of paramedic services.


• Lead operational teams and implement best practices and standardized operating policies.


• Consult with stakeholders to continually improve collaboration, project development, and innovative delivery of healthcare.


• Maintain a culture prioritizing patient safety, respectful workplace practices, and safety‑related initiatives.


• Ensure compliance with vaccination or medical exemption requirements for all staff.


• Participate in customer service initiatives and maintain respectful relationships with all stakeholders.

Qualifications

• Post‑secondary education in Health Science or equivalent, preferably with postgraduate or master’s degree.


• Minimum 10 years of leadership experience in EMS or health care management, with a record of empowering and leading employees.


• Strong communication and presentation skills; decisive, creative approach to complex situations.


• Ability to work independently with accountability, function as an effective team player, and adapt to a fast‑paced environment.

Benefits

Competitive wages and a comprehensive benefits package are offered. For more details, please contact our HR support at rebecca.stenabaugh@medaviehs.com.

We encourage proven leaders to apply. Medavie Health Services is a not‑for‑profit organization that supports a social dividend to the Medavie Health Foundation.

Equal Opportunity Statement

Medavie Health Services is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Medavie Health Services will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Health Services Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitals and Health Care