Junior Administrator

Job Description

About the Role:
We are seeking a detail-oriented and proactive Junior Admin to support the Cleaning Operations Manager in daily operational activities. This position plays a vital role in maintaining the smooth operation of cleaning services across multiple client sites within the GTA.<br><br>
The ideal candidate is organized, professional, and thrives in a fast-paced environment. You'll be the bridge between management and cleaning staff, ensuring seamless communication, efficient scheduling, and exceptional service delivery.<br><br>
Pay Rate: $19.00-$21.00 per hour<br>Schedule: Monday-Friday 9:00am-5:00pm <br>Location: Oshawa, ON (In Office)
On-Call Requirement: Every second week and weekend, the Operations Assistant will be on-call (paid) and available by phone or text to assist cleaning staff as needed.<br><br>
Key Responsibilities:<ul><li>Assist the Operations Manager with day-to-day coordination of cleaning operations.</li><li>Ensure all staff are on-site for their designated shifts and provide coverage for call-ins or vacation time.</li><li>Support the onboarding and startup of new client accounts to ensure smooth transitions.</li><li>Distribute inspection reports to cleaners and clients, ensuring timely follow-up on action items.</li><li>Communicate regularly with cleaning staff regarding schedules, performance feedback, and operational updates.</li><li>Follow up on site issues, ensuring they are resolved promptly and communicated effectively.</li><li>Maintain accurate documentation and records in company systems.</li><li>Support general administrative tasks related to operations and service delivery.</li></ul>
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Qualifications:<ul><li>Previous experience in an administrative, scheduling, or operations support role (cleaning/janitorial industry experience is an asset).</li><li>Strong organizational and multitasking skills with attention to detail.</li><li>Excellent communication skills and professional demeanor.</li><li>Proficient with Microsoft 365 (Outlook, Excel, Teams, Word, SharePoint).</li><li>Ability to work independently and collaboratively in a team environment.</li><li>Strong problem-solving skills and adaptability in a dynamic setting.</li><li>Reliable, punctual, and dedicated to maintaining operational excellence.</li></ul>
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Why Join Us?<ul><li>Be part of a growing, community-focused team with a strong reputation in the GTA.</li><li>Work alongside a supportive group that values collaboration and continuous improvement.</li><li>Opportunities for professional growth within operations and management.</li></ul>