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Level 2 UCaaS & Teams Support (Google CCaaS) — Hybrid

Job Description

A leading organization in technology is seeking a Level 2 Help Desk Agent in Laval, Canada. The role involves providing technical support for Google CCaaS and Microsoft Teams, analyzing escalated incidents, and collaborating with technical teams. Ideal candidates will have 1-3 years of help desk experience and be bilingual in French and English. This position offers a hybrid work model and various perks including financial rewards and a flexible benefits package.
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How to Apply

Ready to start your career as a Level 2 UCaaS & Teams Support (Google CCaaS) — Hybrid at Queer Tech?

  1. Click the "Apply Now" button below.
  2. Review the safety warning in the modal.
  3. You will be redirected to the employer's official portal to complete your application.
  4. Ensure your resume and cover letter are tailored to the job description using our AI tools.

Frequently Asked Questions

Who is hiring?

This role is with Queer Tech in Laval.

Is this a remote position?

This appears to be an on-site role in Laval.

What is the hiring process?

After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

How can I improve my application?

Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.

What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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