Logistics coordinator - fastfrate group (vancouver)

Job Description

Bilingual Logistics Coordinator 
Overseeing and facilitating the supply chain operations of our company, you will be the one to coordinate personnel and process to achieve the effective distribution of goods. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency. This is a collaborative team environment, and we are all responsible for the overall customer and carrier experience and have responsibility for all duties listed below.
Primary Responsibilities of Logistics Coordinator: Negotiate freight rates with carriers for domestic and cross-border TL and LTL
Source carriers
Respond to spot quotes and customer requests within expected timeline
Be available after hours to assist with resolving issues
Grow and maintain existing and new carrier or customer relationships
Utilize all aspects of Greenscreens: carrier bids, customer quotes, lane research
Ensure carriers are qualified in RMIS
Perform work with a sense of urgency and attention to detail
Collaborate with co-workers to provide solutions to customers
Organize the Spot email inbox to ensure all coworkers have visibility to the appropriate emails
Transition spot quote customers into dedicated customers
Improve on win % daily
Follow up with customers for additional lanes
Identify areas of weakness
Work closely with leaders and business development departments to develop compliant cost/price strategies and proposals
Create customer proposals
Maintain professional communication with Manager throughout the RFQ process on cost strategies and to ensure best pricing is presented in each proposal
Research and track competitor pricing and market trends
Maintain and improve existing pricing process and costs
Perform all relevant aspects of Greenscreens including rates and customer quotes.
Responsible for margin improvement through various methods
Identify areas of weakness and improve these areas through carrier procurement
communicate market insight to operating and sales groups within defined time frames
Upload carrier rates and customer bill rates into TM system