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Mail Clerk

Job Description

Mail Clerk



Step into a dynamic part-time role in the insurance industry, where you'll support high-impact mail operations across multiple business units. Based in Halifax, this in-office position offers hands-on experience in logistics, client correspondence, and courier coordination—ideal for those seeking growth in a fast-paced, service-driven environment.



What is in it for you:




• Hourly salary of $16.50.


• 3-month contract with the potential for permanent employment.


• Part-time hours: 5 hours per day.


• Weekday schedule: no evenings or weekends.


• On-site work environment.



Responsibilities:




• Receive, sort, and distribute all incoming mail, output, and courier items to relevant business units.


• Prepare, sort, and process all outgoing mail and courier shipments according to company standards.


• Manage advisor correspondence, including quality control and resolution of unidentified mail using internal systems.


• Operate mail-handling equipment and complete print jobs, including envelope filling and machine processing.


• Oversee shipping and receiving duties, including branch bags and package delivery, with lifting requirements up to 50 lbs.


• Serve as a point of contact for customer inquiries via phone, Microsoft Teams, email, and in-person service windows.


• Support troubleshooting efforts and process inbound bulk mail with accuracy and efficiency.


• Use Microsoft Office tools for daily workflow, communications, and record-keeping (e.g., film fiche).


• Maintain service level agreements and meet tight operational deadlines.


• Collaborate with colleagues across departments to ensure seamless internal service delivery.



What you will need to succeed:




• High school completion at minimum.


• Previous experience in administration, courier services, or customer service roles.


• Strong verbal and written communication skills.


• Proven organizational and multitasking abilities in fast-paced environments.


• Proficiency in Microsoft Office, particularly Outlook and Excel.


• Ability to meet physical requirements, including lifting up to 50 lbs.


• High attention to detail and accuracy.


• Ability to work independently and as part of a team.


• Analytical thinking and adaptability to change.


• Reliable PC skills with strong speed and precision.


• Customer-focused attitude with empathy, patience, and clear communication.



Why Recruit Action?



Recruit Action (agency permit: AP provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.



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How to Apply

Ready to start your career as a Mail Clerk at Recrute Action?

  1. Click the "Apply Now" button below.
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Frequently Asked Questions

Who is hiring?

This role is with Recrute Action in Halifax.

Is this a remote position?

This appears to be an on-site role in Halifax.

What is the hiring process?

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How can I improve my application?

Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.

What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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