Manager, Benefits

Questrade Financial Group (QFG), through its companies – Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

1. Health & wellbeing resources and programs
2. Paid vacation, personal, and sick days for work-life balance
3. Competitive compensation and benefits packages
4. Work-life balance in a hybrid environment with at least 3 days in office
5. Career growth and development opportunities
6. Opportunities to contribute to community causes
7. Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Manager, Benefit. Could It Be You?

This role will be responsible for overseeing the benefits function within QFG and leading and supporting a number of rewards related initiatives across the enterprise, including mentoring/coaching and training new team members on best practices.

In this role, responsibilities include but are not limited to:

1. Lead benefits team in the design, implementation and management of benefit programs (health and dental, pooled benefits, EAP and disability), working with external benefit consultants and benefit vendors as required.
2. Oversee Questrade’s RRSP program, reviewing and updating policy documentation and ensuring compliance.
3. Manage Questrade’s vacation policy, reviewing usage, carry over, as well as recommend any changes to the policy to ensure competitiveness.
4. Lead annual benefit renewal process in close collaboration with benefits consultants and internal colleagues.
5. Manage benefits delivery processes and procedures, providing recommendations/solutions on operational improvements across the benefits function.
6. Periodically review benefit programs to ensure competitiveness and cost effectiveness.
7. Manage relationships with benefit consultants, vendors and stakeholders, ensuring appropriate service levels are upheld.
8. Lead the alignment of benefits and RRSP program for any new acquisitions, working closely with the HRBP and other internal stakeholders.
9. Oversee benefit invoice payment process, monitoring benefits spend and identifying any savings opportunities.
10. Assist in the annual budgeting process for benefits.

Communication & Engagement:

1. Develop and oversee benefits communication strategy, identifying opportunities for improved awareness and engagement on the part of employees.
2. Thinking outside of the box when it comes to benefits procedures and how to improve employees’ experience in this regard.

Data Management:

1. Implement and oversee benefit audit processes and procedures, ensuring data accuracy between HRIS and that of Questrade’s benefit administrator.
2. Support final completion of Dayforce Benefits module. This includes ensuring data accuracy between Questrade and the benefits broker as well as ensuring the benefits file feed is complete and full self-serve function is available to employees.

Other:

1. Displays strong business acumen, keeping updated on human resources trends, analyzing and interpreting legislation and its implications on the company’s benefit programs and RRSP program, making recommendations as necessary to ensure compliance and proper governance.
2. Maintain accurate and well-organized documentation on all Total Rewards processes.
3. Promote best practices, share ideas and information to ensure consistency with QFG’s Total Rewards strategy.
4. Other duties as assigned.

So are YOU our next Manager, Benefits? You are if you…

1. 8+ years of experience in the Human Resources field, with experience specifically in benefits
2. College diploma or university degree in the field of Business Administration, Human Resources, Psychology, and/or equivalent experience in the role.
3. An ability to provide creative solutions and recommendations (Think outside the box)
4. Strong communication skills with ability to build relationships both internally and externally
5. Ability to recognize opportunity for improvement and lead change
6. Knowledge of best practices relating to employee experience
7. Continuous learner, eager to research, absorb and share best practices
8. Exceptional interpersonal skills, and able to deal with staff and managers throughout the company in a professional manner
9. Excellent problem solving skills and takes initiative to provide creative solutions
10. Detail oriented, well organized, results oriented with strong time and project management skills
11. Team player with positive attitude and solid leadership skills who can easily handle shifting priorities, multitasking and working within a collaborative environment
12. Have experience with global benefits administration

Sounds like you? Click below to apply!

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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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