Manager of Collections & Credit
Job Description
Job Description
Job Description
This position is primarily on site 5 days per week
Responsibilities
Lead and manage the collections process for all customer accounts across service and new installation projects.
Monitor and analyze aging reports to reduce DSO (Days Sales Outstanding) and drive collection efficiency.
Conduct credit risk assessments and evaluate customer financial stability to inform credit decisions.
Review, approve, and sign off on Credit Notes and Bad Debt Write-Offs in accordance with company policies and accounting standards.
Interpret and enforce customer contract terms and conditions, including deposit & milestone billing, progress payments, retention/holdback clauses, and change orders.
Collaborate with the legal team and project managers to address billing disputes, contract non-compliance, and delayed payments.
Build and maintain strong relationships with clients to ensure effective communication and timely payment.
Coordinate with internal departments (e.g., sales, operations, project management) to resolve billing discrepancies.
Ensure accurate documentation of all collection activities and maintain audit-ready records.
Develop and implement process improvements for collections and receivables management.
Provide regular reporting on collections status, risk accounts, and key performance metrics to senior leadership.
Manage and mentor collections staff, providing guidance, training, and support.
Requirements
Degree in Finance, Accounting, Business Administration, or a related field.
7+ years of experience in collections, with at least 3+ years in a supervisory or managerial role.
Strong understanding of construction/service and manufacturing industry contract terms, including holdback/retention, lien waivers, and billing cycles.
Excellent negotiation, communication, and interpersonal skills.
Experience and optimizing collection systems, exposer to large ERP systems or GetPaid is highly preferrred.
Ability to manage multiple priorities and work effectively in a deadline-driven environment.
Strong analytical and problem-solving abilities.
How to Apply
Ready to start your career as a Manager of Collections & Credit at Engineering Search Firm Inc?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Engineering Search Firm Inc in Scarborough.
Is this a remote position?▼
This appears to be an on-site role in Scarborough.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.