FSB GROUP LTD.
If you are a _ RIBO Licensed, Personal Lines Customer Service Representative, _ our growing team wants you
Responsibilities :
Providing exceptional day to day customer service to our clients
Processing policy changes
Maintain professional relationships with Insurers and Underwriters
Assist and provide support to Producers as required
Process call backs, submissions and mail in a timely manner
Flexible to perform various assigned tasks
Promotes company features and benefits as part of an ongoing portfolio review
Cross-sell a variety of products at every opportunity
Promotes client loyalty through attention to detail and relationship building
Remains current on all company philosophies and procedures
Accepts risks within established guidelines
Qualifications:
Currently holds a RIBO license in good standing
Min. 1-2 years experience
You have the ability to communicate effectively with clients, both verbally and in writing
You have excellent interpersonal, organizational and time management skills
You have demonstrated your ability to function effectively in a fast-paced. muli-faceted environment
You maintain a positive attitude and are a team player
You have strong analytical and decision-making abilities
You demonstrate the ability to adapt to change
You are proficient in BMS and Microsoft
You will support the Broker/Producer by being a liaison with the insurance companies, clients and any other customer as required
You will provide the first point of conduct between underwriters to respond to underwriting questions from Brokers or Underwriters,
We offer our employees :
Competitive compensation package
Paid vacation
Paid Personal/sick days
Reciprocal days
Group Benefits
Growth within the company
Business casual attire
Company events
Community involvement
smiles, encouragement and teamwork
FSB GROUP LTD. is an equal opportunity employer and welcomes applications from all individuals.
Applicants selected for an interview will be asked whether specific accommodations are needed to support a personal disability.
AI may have been used in the recruiting process
Job Types: Full-time, Permanent
Benefits:
Casual dress
Company events
Dental care
Extended health care
On-site parking
Paid time off
Tuition reimbursement
Vision care
Schedule:
8 hour shift
Ability to commute/relocate:
Concord, ON L4K 3E5: reliably commute or plan to relocate before starting work (required)
Experience:
Insurance: 1 year (required)
Licence/Certification:
RIBO License (required)
Work Location: In person