Quality Assurance Technician

Job Description

WE'RE HIRING

Let's help you launch your career with BVR Veterinary Supplies – a Division of AVL/Solvet We are looking for an energetic and dedicated Quality Assurance Technician to join our team on-site in our Calgary facility working 40 hours/week (Monday - Friday).

THE ROLE

Responsible for overseeing Quality Assurance, compliance, documentation control, testing, training, and ERP/QMS administration to ensure all compounding operations meet regulatory and internal quality standards.

DAY-TO-DAY

• Review and verify Work Orders (WOs) before, during, and after compounding to ensure compliance with approved procedures and specifications.
• Perform final WO reconciliation against the ERP system and release daily compounded batches.
• Verify and approve product labels and confirm final saleable quantities prior to release.
• Communicate product release status to relevant departments to support downstream operations.
• Maintain and control Master Work Orders (MWOs), SOPs, forms, logbooks, and other controlled documents.
• Create, revise, and periodically review SOPs and related documents (Operations, Quality, Cleaning, Testing) to ensure regulatory compliance.
• Ensure Good Documentation Practices (GDP) are consistently applied.
• Review testing reports and logbooks for completeness, accuracy, and compliance.
• Coordinate document updates with RVT and maintain the SOP matrix for ongoing compliance and process improvement.
• Identify, document, and investigate deviations, non-conformances, and OOS events in collaboration with RVT and VIC.
• Perform root cause analysis (RCA) and implement Corrective and Preventive Actions (CAPA).
• Monitor and trend quality events to support continuous improvement.
• Conduct monthly airborne particle monitoring in controlled areas.
• Export, review, trend, and archive temperature monitoring data.
• Perform endotoxin testing for sterile compounded products.
• Review and trend testing results and initiate investigations for alert/action limit excursions.
• Maintain and oversee ERP and QMS systems.
• Support user acceptance testing (UAT) for system enhancements.
• Execute and manage quality-related activities within ERP/QMS, including super batches, quality orders, documentation, and batch release.
• Coordinate cross-functionally to resolve quality issues.
• Develop and maintain a structured training hierarchy aligned with role requirements.
• Provide initial and ongoing staff training.
• Maintain and monitor training and competency records within the QMS.
• Periodically review training requirements with RVT.
• Track and manage calibration and certification schedules for in-house equipment.
• Coordinate third-party calibration, certification, and requalification services.
• Prepare for and support audits and inspections (e.g., Australian Pesticides and Veterinary Medicines Authority (APVMA)).
• Respond to audit findings and ensure corrective actions are implemented to closure.
• Ensure compliance with applicable regulations and standards
• Other duties as required

Disclaimer: This position summary should not be considered exhaustive. Other duties may be assigned as required. We are looking for individuals who are excited about a fast paced, high volume workload and flexibility and willingness to step outside of their role to support their teammates. These job duties may evolve as the candidate grows in this role.

IDEAL FIT

Education & Experience

• Bachelor's degree in life sciences, Pharmacy, Chemistry or a related field
• 1–3 years of experience in Quality Assurance within the pharmaceutical or life sciences industry
• Experience with United States Pharmacopeia 797, 795 and 71
• Familiarity with NAPRA & other applicable compounding and quality standards

Skills and Attributes

• Attention to detail and data management skills
• Demonstrated proactive initiative and problem solving/critical thinking skills
• Excellent written and verbal communication skills
• Strong organization and time management ability
• Resilience and adaptability to a fast paced environment, wearing "multiple hats"
• Strong computer and systems skills

REQUIREMENTS

• Criminal Record Check
• Medical Clearance

WORKING CONDITIONS

• On-site in SE Calgary
• GMP compliant facility
• 40 hours/week (Monday - Friday)
• Interaction with chemicals and hazardous materials

WHAT'S IN IT FOR YOU

We are committed to keeping our team healthy and motivated, so they can do the best work of their lives. We've built a company where people love to come to work, and we think you will too Team members benefits include:

• Casual dress
• Paid time off (including vacation, sick and personal days)
• Life insurance and comprehensive healthcare benefits
• Performance reviews and ongoing conversations plus annual compensation reviews
• Opportunities for professional growth through learning & development initiatives
• A dynamic, inclusive, and collaborative work environment

NEXT STEPS

If this opportunity sounds like a great fit apply now through our company website with a copy of your resume

We appreciate the interest from all candidates in our career opportunities however, only those selected for an interview will be contacted.

ABOUT US

At BVR Veterinary Supplies & Alberta Veterinary Laboratories/Solvet our multi-faceted team is dedicated to promoting the health and welfare of animals. Built on the values of INNOVATION, QUALITY, PEOPLE/ANIMALS, ACCOUNTABILITY, PASSION, and SAFETY. We are a Canadian company searching for new solutions to old problems through the development and world-wide distribution of products that bring great comfort and ease to both owners and animals. Founded in 2009, this Calgary-based, family owned and operated company has provided quality animal health products to thousands of farmers, vets, and pet owners. Our mission is simple … we listen to our customers and deliver solutions to problems they face daily.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We encourage applications from people of all backgrounds and are committed to providing a workplace that respects and values individual differences.

If you need assistance or accommodations during the application process due to a disability, please reach out to our HR team. We are dedicated to providing an inclusive and accessible recruitment experience for all candidates.

Note: The collection, use, and retention of personal information will be in accordance with Company privacy policies and practices. By submitting your resume and personal data to us and participating in the recruitment process, you acknowledge and consent to collecting, using, and disclosing your personal information by the company to determine your suitability for employment opportunities.