Receptionist / Administrative Assistant (Elie)

Job Description

Receptionist / Administrative Assistant (Elie)

AgWest Ltd. is a leading provider of agricultural equipment and solutions across Manitoba. With a strong focus on customer service, innovation, and community, we are committed to supporting the success of the agriculture industry. 

We are currently seeking a Receptionist/Administrative Assistant to join our team. This role is essential in ensuring smooth front-office operations while supporting various administrative tasks that contribute to a positive and professional workplace environment. 

Job Overview 

As the first point of contact for visitors and clients, the Receptionist/Administrative Assistant creates a welcoming atmosphere and ensures efficient day-to-day operations at our front desk. This position also provides vital administrative support across departments, maintaining organization, accuracy, and professionalism in all interactions. 

Key Responsibilities 

Front Desk & Customer Service 

• Greet and welcome visitors, creating a friendly and professional first impression. 
• Answer and direct incoming phone calls promptly and courteously. 
• Maintain a clean, organized, and inviting reception area. 
• Assist visitors and customers by providing information or directing them to the appropriate personnel. 

Administrative Support 

• Process and manage incoming cheques, including verifying account details, preparing deposits, and maintaining deposit logs. 
• Assist with document management such as scanning, copying, and forwarding shipping/receiving forms. 
• Update information in company systems (IHQ, CDK, Marketbook, Iron HQ) as required. 
• Support sales and marketing by updating listings, ads, and tracking lead sources. 
• Coordinate mail distribution, courier services, and office supply orders. 
• Schedule appointments and manage meeting room bookings. 

Other Duties 

• Support various departments with administrative tasks as needed. 
• Maintain confidentiality and professionalism in handling company and client information. 

Qualifications & Experience 

• High school diploma or equivalent (post-secondary education in Office Administration is an asset). 
• Previous experience as a receptionist or in an administrative/customer service role is preferred. 
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). 
• Strong organizational, communication, and multitasking skills. 
• Friendly and approachable demeanor with a customer-focused attitude. 

Working Conditions 

• Office-based role, primarily at the front desk. 
• Standard full-time hours, with occasional overtime during busy periods. 
• Frequent computer and phone use; sitting for extended periods. 

Why Join AgWest? 

• Competitive compensation and benefits package. 
• Supportive and collaborative work environment. 
• Opportunity to be part of a leading company in the agricultural industry. 
• A role that values professionalism, teamwork, and customer service excellence. 

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