Regional Manager, Clinical Services

Job Description

Regional Manager, Clinical Services role at Shannex Incorporated

Lead Clinical Excellence Across Parkland Communities. Consider a rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while leading the way to better living.

As Regional Manager, Clinical Services, you will provide strategic clinical leadership across multiple Parkland Retirement Living sites in Nova Scotia. Ensure regulatory compliance, elevate care standards, mentor clinical leaders to deliver exceptional resident experiences. Passionate about quality improvement and coaching teams? This is your opportunity to make a measurable impact.

Key Responsibilities

• Lead, mentor, and develop clinical leaders and Regional Clinical Partners to ensure safe, high quality care delivery.


• Partner with Divisional Lead and General Managers to evaluate clinical performance, identify risk, and implement improvement strategies.


• Oversee programs such as infection prevention and control (IPAC), nursing quality improvement, and utilization review.


• Ensure compliance with licensing requirements and regulatory standards.


• Monitor clinical indicators and lead continuous quality improvement initiatives.


• Deliver and oversee onboarding, training, and education for clinical teams.


• Travel regularly to communities to provide leadership and support.

Success Metrics

• Audit readiness and regulatory compliance maintained across all communities.


• Resident satisfaction and clinical outcomes trending positively.


• Clinical leaders coached and empowered to deliver excellence.

Qualifications

• Undergraduate degree or diploma in nursing or practical nursing (RN preferred; LPN considered).


• Current registration with the appropriate nursing regulatory body.


• Minimum 10 years of nursing experience, including at least five years of direct patient or resident care.


• Minimum 3 years of leadership experience overseeing clinical operations (retirement living, long-term care, or community health preferred).


• Experience leading teams in a unionized environment.


• Advanced degree in nursing or leadership (MN, MScN, Med, MBA) considered an asset.


• Specialized training in gerontology, dementia care, palliative care, IPAC, or related areas is an asset.

Benefits

• Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program.


• Life, travel, and other insurances.


• Access to virtual healthcare 24/7 for FREE through the group health benefit plan.


• RRSP program (5% employer matching).


• Vacation accrual (begins immediately) and travel insurance.


• Free onsite parking.


• Access to thousands of perks vendors and discounts through our WorkPerks program.


• Continuing education and training through Shannex’s Centre of Excellence.


• Opportunities to be part of sector innovation and continuous improvement initiatives.


• Recognition and rewards for service excellence and safety.

About Shannex

Shannex is a family‑owned organization with a vision of better living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity.

Equal Opportunity

Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality. Only those selected for an interview will be contacted.