Rental Agent

Job Description

Job Summary

We are seeking a dynamic and customer-focused Rental Agent to join our team at Arbor Trace. The ideal candidate will excel in sales, customer service, and administrative tasks, playing a vital role in managing rental inquiries, facilitating transactions, and ensuring a positive experience for clients. This position offers opportunities to develop sales management skills, enhance communication abilities, and work in a fast-paced environment dedicated to providing exceptional service.

Responsibilities

• Assist prospective clients with rental inquiries through phone calls, in-person visits, and online platforms
• Conduct property tours and provide detailed information about rental units
• Manage inventory control and maintain accurate records of available properties and client interactions
• Handle administrative tasks including data entry, document preparation, and maintaining organized files using Microsoft Word and Excel
• Engage in outside sales efforts to attract new tenants and promote rental properties
• Develop business activities and create new marketing strategies to increase property visibility and attract potential renters with General Manager approval
• Maintain professional communication with clients via phone etiquette and public speaking skills
• Negotiate lease terms and rental agreements to meet both client needs and company policies
• Follow up with prospects and complete the necessary rental documents
• Issue rental activity reports and handle renewal requests as needed
• Collaborate with maintenance teams to coordinate property upkeep and repairs as needed
• Participate in any other related tasks required by the General Manager
• Utilize organizational skills to prioritize tasks effectively and ensure smooth daily operations

Experience

• Previous experience in retail sales, public speaking, or customer service is required
• Familiarity with inventory management, inventory control, and retail math is advantageous
• Administrative experience including data entry, Microsoft Word, Excel, and general office procedures is desirable
• Skills in negotiation, marketing, phone etiquette, and organizational skills are highly valued

This role requires excellent communication and organizational skills, proven sales skills, a proactive attitude toward customer service, and the ability to manage multiple responsibilities efficiently. The successful candidate will be instrumental in fostering positive relationships with clients while supporting the overall success of our rental operations.

This position includes a per-sale bonus structure in addition to base pay.

Job Type: Full-time

Work Location: In person