RQ10197 - Training Specialist - Senior

Job Description

Description

• Design, development, and review of the education and communication strategy curriculum and training documentation for all HSPs implemented on the MIS and HRIS solutions

• Online Learning Management System support and document maintenance 

• Provide guidance of the design and development of training and communication materials for working groups, information sessions stakeholders and other subject matter experts

• Facilitate working group and information sessions both internally and externally to gain understanding of educational training needs in a variety of formats

• Create, manage, and publish project and department communications through the approval process

• Consult and facilitate the delivery of technical training relating to MIS and HRIS software and reporting needs in conjunction with other resources, including legislative, and pandemic requirements (XX%)

• Follow industry best practices, processes, and policies that are required to maintain and support privacy and security requirements.

Requirements

Skills

Experience and Skill Set Requirements

Public Sector Experience:

· years working in Public Sector in Health Care

· Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information (PHI)

Training Skills:

· Design, development, and review of training documentation

· Extensive experience in providing end user customer service

· Online learning system requirements, support, and maintenance

· Facilitates working group and information sessions

Management and Communication Skills:

· Proven track record for building strong working relationships

· Strong interpersonal, verbal, and written communication skills

· Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively

· Excellent analytical, problem-solving, and decision-making skills

· Ability to apply strong listening skills to effectively facilitate webinars

Management Information Systems (MIS/HRIS) Experience:

· Experience with MIS Solution Report modifications to meet the reporting needs of healthcare client

· Proficiency with MIS, OHRS standards, MMS (Materials Management System) is desired 

· Proficiency with HRIS Quadrant application, HR, Payroll, Scheduling, Leave Management and QSS modules is desired.

MUST HAVES: 

•  Design, development, and review of training documentation
  
• Online learning system requirements, support, and maintenance
  

Nice to Have: 

•   Proficiency with MIS, OHRS standards, MMS (Materials Management System) is desired 
  
•   Proficiency with HRIS Quadrant application, HR, Payroll, Scheduling, Leave Management and QSS modules is desired.