SA0933 - LensCrafters - Associate Optometrist

Job Description

SA0933 - LensCrafters - Associate Optometrist

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If you’ve worn a pair of glasses, we’ve already met.

LensCrafters is a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses, operating in over 150 countries. We provide high‑quality vision care products and remarkable shopping experiences through brands such as Essilor, Ray‑Ban, Oakley, and Sunglass Hut.

Major Duties & Responsibilities

• Ensures executional excellence and winning results in partnership with the MOD & store team.


• Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.


• Ensures Brand is known as the leading optical provider within the community.


• Operates as a successful stakeholder to all leaders within the organization & local market.


• Places the patient/customer 1st & delivers excellent service.


• Strives to exceed expectations on all KPIs.


• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
  
  
  
  • Address all patients/customers visual life style needs.
  
  
  • Make eyewear recommendations based on patients/customers’ needs.
  
  
  • Explain each step of the eye exam; listen carefully to patients/customers.
  
  
  • Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well‑being.
  
  
  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam.
  
  
  • Conduct all services in accordance with protocol & accepted standards of care.
  
  
  
  


• Ensures all patients receive accurate diagnosis & appropriate recommendations.


• Establishes a positive Doctor/patient relationship.


• Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.


• Ensures office systems are maintained.


• Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.


• Provides effective training & guidance to team members making use of Company provided programs.


• Delivers clear, motivating & constructive feedback in a timely manner to all associates.


• Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.


• Encourages associate decision making at the level closest to the patient.


• Maximizes partnerships through leadership, participation & involvement.


• Takes pride in the appearance of the office.


• Maintains safe working environment for all associates/patients.


• Leads by example.

Basic Qualifications

• Doctor of Optometry


• Commitment to quality patient care


• Knowledge of current Optometric theory & technology


• Strong communicator & listener


• Problem solving ability


• Solid organization skills

Our Diversity, Equity and Inclusion Commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

Seniority level

Entry level

Employment type

Full‑time

Job function

Health Care Provider

Industries

Marketing Services

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