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Sales Office Coordinator

RecordXpress Coquitlam

Job Description

Job Description

Job Description

Sales Office Coordinator

We offer a diverse and positive work environment that allows you to enhance your skills and provides opportunities in a rapidly growing organization.

Position is starting in our Coquitlam office and transitioning into Surrey later in the year. 

Responsibilities:

  • Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
  • Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
  • Handling orders by phone, email, or mail and checking that the orders have the correct prices, discounts, and product numbers.
  • Inputting orders, processing them according to customer requirements, and ensuring they are accurate and timely delivered.
  • Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
  • Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
  • Making the company's products and services as attractive to potential customers as possible.
  • Ensuring adherence to laws, regulations, and policies.

Requirements:

  • 2 or more years experience in sales/admin work.
  • Customer service experience
  • Ability to Lift 25 pounds
  • Experience as a Sales Coordinator or in administration may be advantageous.
  • Good team development and leadership skills.
  • Computer literacy.
  • Good administrative, organizational, and problem-solving skills.
  • Excellent communication, sales, and customer service skills.
  • The ability to multitask, work in a fast-paced environment, and meet deadlines.
  • Current knowledge of industry trends and regulations.
  • Communication via Email and Phone in English 

 

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How to Apply

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Frequently Asked Questions

Who is hiring?

This role is with RecordXpress in Coquitlam.

Is this a remote position?

This appears to be an on-site role in Coquitlam.

What is the hiring process?

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What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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