Salesforce Business Analyst (Canada-Remote)

  • Full Time
  • Anywhere

CloudLabs Inc

About CloudLabs:

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services – enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.



With offices in the US, Canada, Australia & India and with the team of 150+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

Please write/follow us here:


Website:

LinkedIn: CloudLabs Inc


Email:


What we offer:

  • We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.
  • Flexible remote work.
  • Competitive pay package.
  • Attractive policy, medical insurance benefits, industry leading trainings.
  • Opportunity to work remotely is available.

Experience: Professional with 7 years of experience


Location: Canada only (candidates from other countries shouldn’t apply)

Job type: Remote


Job description:


Requirements and Skills


  • Extensive expertise in Salesforce, with demonstrated proficiency in Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ.
  • Strong understanding of development tools and processes, aiding in the creation of use cases and solution designs.
  • Analytical problem solver with a deep knowledge of Salesforce declarative automation and ecosystem capabilities.
  • Excellent interpersonal, communication, and organizational skills, with the ability to engage both technical and non-technical stakeholders.
  • Ability to understand and translate client requirements from diverse industries into a clear, strategic roadmap.
  • Proficiency in Agile, Scrum, SAFe, DevOps methodologies, and tools such as Jira and Confluence.
  • Required Certifications: Salesforce CPQ and Sales Cloud.

Roles and Responsibilities

  • Lead Salesforce Discovery Workshops, collaborating with business stakeholders to gather and translate business requirements into scalable, configurable Salesforce solutions.
  • Design and implement configurable solutions using Salesforce Flows and other declarative configuration tools.
  • Develop and maintain comprehensive Salesforce solution documentation, including process flows, data models, and technical specifications.
  • Coordinate and manage data migrations, ensuring data integrity and seamless transition.
  • Partner with the design team to ensure that critical business processes are effectively addressed.
  • Advocate for CRM best practices, ensuring solutions align with business strategy and industry standards.
  • Define a requirements management strategy, including elicitation processes, documentation standards, and formats.
  • Guide backlog grooming, ensuring completeness, prioritization, and adherence to review and approval processes.
  • Monitor project scope to ensure alignment with the Statement of Work (SOW) and facilitate change control as needed.
  • Assist the Product Owner in prioritizing, defining value, and selecting scope for upcoming releases and sprints through structured backlog grooming.

To apply, please visit the following URL: