Store Manager - Full Time - West Edmonton Mall (Maternity Leave 12-Month Contract)
Job Description
Please note: This position is a 12-month Maternity Leave contract.
Who You Are:
As a Store Manager at L'Occitane, you will serve as the perfect host, curating a one-of -a-kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors.
The Fundamentals of What You’ll Do:
- Be the Host: Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
- Prioritize Guest Experience: You create personalized experiences for your guests and proactively address all their needs.
- Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth -oriented mindset.
- Let Success Drive You: Approach situations with a critical business mindset, leveraging analytical skills to uncover opportunities. Maintain a solution-focused approach when challenges arise.
- Foster a Team Culture: Foster unity and strong connections within the team by mentoring and coaching to unlock individual potential. Address conflicts promptly and effectively.
- Communicate with Care: Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions.
We value hearing from individuals who possess:
- Previous supervisor experience in retail or hospitality management
- Strong Leadership and communication skills
- Entrepreneurial attitude with background in a sales-driven environment
- Mindset focused on customer satisfaction (internal and external customers)
- Knowledge of skincare, body care and fragrance is beneficial.
- Experience with clienteling advantageous
- Basic Technology Skills
We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable.
Who We Are:
We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.
All Applicants:
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How to Apply
Ready to start your career as a Store Manager - Full Time - West Edmonton Mall (Maternity Leave 12-Month Contract) at L'Occitane En Provence?
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Frequently Asked Questions
Who is hiring?▼
This role is with L'Occitane En Provence in Edmonton.
Is this a remote position?▼
This appears to be an on-site role in Edmonton.
What is the hiring process?▼
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How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.