Support Trainee – CRM
Job Description
We are looking for a
Support Trainee
to join our support team and assist with
CRM-related queries, system troubleshooting, and internal support tasks
. You will receive
structured training
to build expertise in CRM systems, technical support, and business processes, with the opportunity to transition into a full-time position based on performance.
Key Responsibilities
- Handle CRM and internal support queries via email, chat, or call
- Troubleshoot basic technical and system-related issues
- Escalate complex issues to senior team members
- Maintain accurate documentation of tickets and processes
- Collaborate with internal teams to ensure smooth operations
- Actively participate in training and implement learnings in daily work
What we're looking for
- Strong willingness to learn and adapt
- Good verbal and written communication skills
- Basic computer and technical aptitude
- Customer-focused mindset and problem-solving attitude
- Prior experience with CRM or support is a plus, but not mandatory
What we offer
- Structured hands-on training on CRM and support processes
- Mentorship and guidance from experienced professionals
- Opportunity to convert to a full-time Support Specialist role
- Exposure to real-world business operations and international clients
- Collaborative and supportive work culture
How to Apply
Ready to start your career as a Support Trainee – CRM at MM NOVA TECH LTD?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with MM NOVA TECH LTD in Vaughan.
Is this a remote position?▼
This appears to be an on-site role in Vaughan.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.