VIP Host
Job Description
Job Description
Job Description
VIP Host
About the Role:
We're hiring on behalf of one of Canada’s leading social gaming companies, recently recognized as a 2025 Best Workplace for its exceptional team culture and innovation.
We’re looking for a VIP Host, an exciting opportunity for someone who thrives in a high-touch, customer-facing environment and enjoys delivering exceptional service to VIP clients.
- Key Responsibilities:
- Build and manage strong relationships with VIP players
- Provide personalized support and handle escalated issues
- Collaborate with marketing to deliver custom offers and rewards
- Maintain accurate account information and manage sensitive data with discretion
- Gather feedback to help improve the overall player experience
What We're Looking For:
- 2+ years of experience in VIP support, hospitality, or customer success (gaming industry experience is a plus)
- Excellent communication skills (spoken and written English)
- Strong problem-solving skills and attention to detail
- Professional, discreet, and highly customer-focused
- Bachelor’s degree or equivalent experience
Perks & Benefits (Offered by the Client):
- Competitive salary and bonus structure
- Full benefits package: health, dental, vision, disability
- On-site amenities and free parking
- A creative, collaborative work culture
- Opportunities for growth and career advancement
How to Apply
Ready to start your career as a VIP Host at Finlink Group?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Finlink Group in Concord.
Is this a remote position?▼
This appears to be an on-site role in Concord.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.