Clinic Services Associate

Job Description

<p><strong>Role: Clinic Services Associate </strong></p><p><strong>Location: GTA</strong></p><p><br></p><p>At Hearing Solutions, we connect people to the world of sound so they can hear what matters most. As a Clinic Services Associate, you'll be the first point of contact for our patients, making a real difference in their lives. You'll have the opportunity to work in our pediatric hearing clinic, supporting children with their hearing needs. If you're looking for a job where you can help others and grow, this is the role for you!</p><p><br></p><p><em>What You'll Do:</em></p><ul><li>Make proactive outbound calls to existing and prospective patients to schedule appointments and maintain appointment calendar</li><li>Assist patients with third-party funding and insurance claims</li><li>Keep client records organized and assist with general office tasks</li><li>Ensure the clinic is clean, organized and welcoming for all patients</li></ul><p><br></p><p><em>What's in it for you:</em></p><ul><li>A positive and supportive work environment focused on growth</li><li>The opportunity to make a meaningful impact in someone's life</li></ul><p><br></p><p><em>What you bring:</em></p><ul><li>A positive energy and can-do mindset</li><li>Post-secondary education or equivalent experience</li><li>1+ year in a customer-facing role (healthcare or retail preferred)</li><li>Strong written and verbal communication skills</li><li>Fluency in other languages is a plus!</li><li>Strong organizational and multitasking skills, with the ability to manage multiple priorities in a fast-paced environment</li><li>Tech savvy with the ability to quickly learn various systems and applications</li></ul><p><br></p><p>As a part of the hiring process, we require applicants to complete a 15 minute online pre-employment profile assessment. This helps us identify the ideal candidate based on core competencies.</p><p>We recommend completing the assessment in an environment free of distractions. Please use the following link to access and complete your assessment.</p><p><strong></strong></p><p><br></p><p><em>Please note: Only qualified candidates will be contacted.</em></p><p><strong>_</strong>_</p><p><strong><em>Hearing Solutions is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).</em></strong></p><p><strong><em>Please let us know if you require accommodation at any stage of the recruitment process.</em></strong></p>